Practical guides
what to do, step by step
General guidance for anyone facing a problem with a company or trying to understand Brazilian bureaucracy. Pick a topic.
Telecommunications
Plans, charges and cancellations with phone, internet and TV carriers.
Claro
Vivo
TIM
Oi
SKY
Electricity
Outages, disconnections and billing from electricity distributors.
Enel
CPFL
Light
EDP
Banks and finance
Charges, fees, credit blacklisting and fraud involving banks and digital accounts.
Itaú
Bradesco
Santander
Caixa
Banco do Brasil
Nubank
Online shopping
Undelivered products, charges and cancellations at large online stores.
Mercado Livre
Amazon
Magalu
Shopee
Air travel
Cancelled or delayed flights and lost baggage on the main airlines.
LATAM
GOL
Azul
For international people in Brazil
Documents and registrations
Immigration and residency
Civil life and rights
Starting and running a business
- MEI in Brazil: what it is and how foreigners can register
- Individual entrepreneur for foreigners in Brazil
- LTDA for foreigners in Brazil
- Contrato social for foreigners in Brazil
- Junta Comercial for foreigners in Brazil
- Receita Federal registration and CNPJ
- Municipal and state registration in Brazil
- Nota fiscal for foreigners in Brazil
Taxes and obligations
- Simples Nacional for foreigners in Brazil
- DAS payment for foreigners in Brazil
- INSS for foreigners in Brazil
- FGTS for foreigners in Brazil
- IRPF in Brazil: what it is and how foreigners file it
- IRPJ for foreign-owned companies in Brazil
- Pró-labore for foreign partners in Brazil
- Recurring tax obligations in Brazil