Retail (street and mall stores)
what to do, step by step
Defective products, offers and price mismatches and charges at street and mall stores.
Casas Bahia
For customers and consumers
- Wrongful charge Casas Bahia
- Wrongful credit listing Casas Bahia
- Product not delivered Casas Bahia
- Defective product Casas Bahia
- Broken offer or price mismatch Casas Bahia
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Casas Bahia
- Overtime and working hours Casas Bahia
- Workplace bullying and sexual harassment Casas Bahia
- Work accident and occupational illness Casas Bahia
- FGTS and unemployment insurance Casas Bahia
- Job deviation and equal pay Casas Bahia
- Constructive dismissal and employment relationship Casas Bahia
- Sales staff: commissions and DSR Casas Bahia
Ponto
For customers and consumers
- Wrongful charge Ponto
- Wrongful credit listing Ponto
- Product not delivered Ponto
- Defective product Ponto
- Broken offer or price mismatch Ponto
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Ponto
- Overtime and working hours Ponto
- Workplace bullying and sexual harassment Ponto
- Work accident and occupational illness Ponto
- FGTS and unemployment insurance Ponto
- Job deviation and equal pay Ponto
- Constructive dismissal and employment relationship Ponto
- Sales staff: commissions and DSR Ponto
Fast Shop
For customers and consumers
- Wrongful charge Fast Shop
- Wrongful credit listing Fast Shop
- Product not delivered Fast Shop
- Defective product Fast Shop
- Broken offer or price mismatch Fast Shop
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Fast Shop
- Overtime and working hours Fast Shop
- Workplace bullying and sexual harassment Fast Shop
- Work accident and occupational illness Fast Shop
- FGTS and unemployment insurance Fast Shop
- Job deviation and equal pay Fast Shop
- Constructive dismissal and employment relationship Fast Shop
- Sales staff: commissions and DSR Fast Shop
Pernambucanas
For customers and consumers
- Wrongful charge Pernambucanas
- Wrongful credit listing Pernambucanas
- Product not delivered Pernambucanas
- Defective product Pernambucanas
- Broken offer or price mismatch Pernambucanas
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Pernambucanas
- Overtime and working hours Pernambucanas
- Workplace bullying and sexual harassment Pernambucanas
- Work accident and occupational illness Pernambucanas
- FGTS and unemployment insurance Pernambucanas
- Job deviation and equal pay Pernambucanas
- Constructive dismissal and employment relationship Pernambucanas
- Sales staff: commissions and DSR Pernambucanas
C&A
For customers and consumers
- Wrongful charge C&A
- Wrongful credit listing C&A
- Product not delivered C&A
- Defective product C&A
- Broken offer or price mismatch C&A
For employees and staff
- Dismissal and severance pay (verbas rescisórias) C&A
- Overtime and working hours C&A
- Workplace bullying and sexual harassment C&A
- Work accident and occupational illness C&A
- FGTS and unemployment insurance C&A
- Job deviation and equal pay C&A
- Constructive dismissal and employment relationship C&A
- Sales staff: commissions and DSR C&A
Renner
For customers and consumers
- Wrongful charge Renner
- Wrongful credit listing Renner
- Product not delivered Renner
- Defective product Renner
- Broken offer or price mismatch Renner
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Renner
- Overtime and working hours Renner
- Workplace bullying and sexual harassment Renner
- Work accident and occupational illness Renner
- FGTS and unemployment insurance Renner
- Job deviation and equal pay Renner
- Constructive dismissal and employment relationship Renner
- Sales staff: commissions and DSR Renner
Riachuelo
For customers and consumers
- Wrongful charge Riachuelo
- Wrongful credit listing Riachuelo
- Product not delivered Riachuelo
- Defective product Riachuelo
- Broken offer or price mismatch Riachuelo
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Riachuelo
- Overtime and working hours Riachuelo
- Workplace bullying and sexual harassment Riachuelo
- Work accident and occupational illness Riachuelo
- FGTS and unemployment insurance Riachuelo
- Job deviation and equal pay Riachuelo
- Constructive dismissal and employment relationship Riachuelo
- Sales staff: commissions and DSR Riachuelo
Marisa
For customers and consumers
- Wrongful charge Marisa
- Wrongful credit listing Marisa
- Product not delivered Marisa
- Defective product Marisa
- Broken offer or price mismatch Marisa
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Marisa
- Overtime and working hours Marisa
- Workplace bullying and sexual harassment Marisa
- Work accident and occupational illness Marisa
- FGTS and unemployment insurance Marisa
- Job deviation and equal pay Marisa
- Constructive dismissal and employment relationship Marisa
- Sales staff: commissions and DSR Marisa
Zara
For customers and consumers
- Wrongful charge Zara
- Wrongful credit listing Zara
- Product not delivered Zara
- Defective product Zara
- Broken offer or price mismatch Zara
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Zara
- Overtime and working hours Zara
- Workplace bullying and sexual harassment Zara
- Work accident and occupational illness Zara
- FGTS and unemployment insurance Zara
- Job deviation and equal pay Zara
- Constructive dismissal and employment relationship Zara
- Sales staff: commissions and DSR Zara
Americanas
For customers and consumers
- Wrongful charge Americanas
- Wrongful credit listing Americanas
- Product not delivered Americanas
- Defective product Americanas
- Broken offer or price mismatch Americanas
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Americanas
- Overtime and working hours Americanas
- Workplace bullying and sexual harassment Americanas
- Work accident and occupational illness Americanas
- FGTS and unemployment insurance Americanas
- Job deviation and equal pay Americanas
- Constructive dismissal and employment relationship Americanas
- Sales staff: commissions and DSR Americanas
Havan
For customers and consumers
- Wrongful charge Havan
- Wrongful credit listing Havan
- Product not delivered Havan
- Defective product Havan
- Broken offer or price mismatch Havan
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Havan
- Overtime and working hours Havan
- Workplace bullying and sexual harassment Havan
- Work accident and occupational illness Havan
- FGTS and unemployment insurance Havan
- Job deviation and equal pay Havan
- Constructive dismissal and employment relationship Havan
- Sales staff: commissions and DSR Havan
Leroy Merlin
For customers and consumers
- Wrongful charge Leroy Merlin
- Wrongful credit listing Leroy Merlin
- Product not delivered Leroy Merlin
- Defective product Leroy Merlin
- Broken offer or price mismatch Leroy Merlin
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Leroy Merlin
- Overtime and working hours Leroy Merlin
- Workplace bullying and sexual harassment Leroy Merlin
- Work accident and occupational illness Leroy Merlin
- FGTS and unemployment insurance Leroy Merlin
- Job deviation and equal pay Leroy Merlin
- Constructive dismissal and employment relationship Leroy Merlin
- Sales staff: commissions and DSR Leroy Merlin
Tok&Stok
For customers and consumers
- Wrongful charge Tok&Stok
- Wrongful credit listing Tok&Stok
- Product not delivered Tok&Stok
- Defective product Tok&Stok
- Broken offer or price mismatch Tok&Stok
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Tok&Stok
- Overtime and working hours Tok&Stok
- Workplace bullying and sexual harassment Tok&Stok
- Work accident and occupational illness Tok&Stok
- FGTS and unemployment insurance Tok&Stok
- Job deviation and equal pay Tok&Stok
- Constructive dismissal and employment relationship Tok&Stok
- Sales staff: commissions and DSR Tok&Stok
Kalunga
For customers and consumers
- Wrongful charge Kalunga
- Wrongful credit listing Kalunga
- Product not delivered Kalunga
- Defective product Kalunga
- Broken offer or price mismatch Kalunga
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Kalunga
- Overtime and working hours Kalunga
- Workplace bullying and sexual harassment Kalunga
- Work accident and occupational illness Kalunga
- FGTS and unemployment insurance Kalunga
- Job deviation and equal pay Kalunga
- Constructive dismissal and employment relationship Kalunga
- Sales staff: commissions and DSR Kalunga
Centauro
For customers and consumers
- Wrongful charge Centauro
- Wrongful credit listing Centauro
- Product not delivered Centauro
- Defective product Centauro
- Broken offer or price mismatch Centauro
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Centauro
- Overtime and working hours Centauro
- Workplace bullying and sexual harassment Centauro
- Work accident and occupational illness Centauro
- FGTS and unemployment insurance Centauro
- Job deviation and equal pay Centauro
- Constructive dismissal and employment relationship Centauro
- Sales staff: commissions and DSR Centauro
Decathlon
For customers and consumers
- Wrongful charge Decathlon
- Wrongful credit listing Decathlon
- Product not delivered Decathlon
- Defective product Decathlon
- Broken offer or price mismatch Decathlon
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Decathlon
- Overtime and working hours Decathlon
- Workplace bullying and sexual harassment Decathlon
- Work accident and occupational illness Decathlon
- FGTS and unemployment insurance Decathlon
- Job deviation and equal pay Decathlon
- Constructive dismissal and employment relationship Decathlon
- Sales staff: commissions and DSR Decathlon
Ri Happy
For customers and consumers
- Wrongful charge Ri Happy
- Wrongful credit listing Ri Happy
- Product not delivered Ri Happy
- Defective product Ri Happy
- Broken offer or price mismatch Ri Happy
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Ri Happy
- Overtime and working hours Ri Happy
- Workplace bullying and sexual harassment Ri Happy
- Work accident and occupational illness Ri Happy
- FGTS and unemployment insurance Ri Happy
- Job deviation and equal pay Ri Happy
- Constructive dismissal and employment relationship Ri Happy
- Sales staff: commissions and DSR Ri Happy
Camicado
For customers and consumers
- Wrongful charge Camicado
- Wrongful credit listing Camicado
- Product not delivered Camicado
- Defective product Camicado
- Broken offer or price mismatch Camicado
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Camicado
- Overtime and working hours Camicado
- Workplace bullying and sexual harassment Camicado
- Work accident and occupational illness Camicado
- FGTS and unemployment insurance Camicado
- Job deviation and equal pay Camicado
- Constructive dismissal and employment relationship Camicado
- Sales staff: commissions and DSR Camicado
Polishop
For customers and consumers
- Wrongful charge Polishop
- Wrongful credit listing Polishop
- Product not delivered Polishop
- Defective product Polishop
- Broken offer or price mismatch Polishop
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Polishop
- Overtime and working hours Polishop
- Workplace bullying and sexual harassment Polishop
- Work accident and occupational illness Polishop
- FGTS and unemployment insurance Polishop
- Job deviation and equal pay Polishop
- Constructive dismissal and employment relationship Polishop
- Sales staff: commissions and DSR Polishop
Boticário
For customers and consumers
- Wrongful charge Boticário
- Wrongful credit listing Boticário
- Product not delivered Boticário
- Defective product Boticário
- Broken offer or price mismatch Boticário
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Boticário
- Overtime and working hours Boticário
- Workplace bullying and sexual harassment Boticário
- Work accident and occupational illness Boticário
- FGTS and unemployment insurance Boticário
- Job deviation and equal pay Boticário
- Constructive dismissal and employment relationship Boticário
- Sales staff: commissions and DSR Boticário
Sephora
For customers and consumers
- Wrongful charge Sephora
- Wrongful credit listing Sephora
- Product not delivered Sephora
- Defective product Sephora
- Broken offer or price mismatch Sephora
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Sephora
- Overtime and working hours Sephora
- Workplace bullying and sexual harassment Sephora
- Work accident and occupational illness Sephora
- FGTS and unemployment insurance Sephora
- Job deviation and equal pay Sephora
- Constructive dismissal and employment relationship Sephora
- Sales staff: commissions and DSR Sephora
Hering
For customers and consumers
- Wrongful charge Hering
- Wrongful credit listing Hering
- Product not delivered Hering
- Defective product Hering
- Broken offer or price mismatch Hering
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Hering
- Overtime and working hours Hering
- Workplace bullying and sexual harassment Hering
- Work accident and occupational illness Hering
- FGTS and unemployment insurance Hering
- Job deviation and equal pay Hering
- Constructive dismissal and employment relationship Hering
- Sales staff: commissions and DSR Hering
Arezzo
For customers and consumers
- Wrongful charge Arezzo
- Wrongful credit listing Arezzo
- Product not delivered Arezzo
- Defective product Arezzo
- Broken offer or price mismatch Arezzo
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Arezzo
- Overtime and working hours Arezzo
- Workplace bullying and sexual harassment Arezzo
- Work accident and occupational illness Arezzo
- FGTS and unemployment insurance Arezzo
- Job deviation and equal pay Arezzo
- Constructive dismissal and employment relationship Arezzo
- Sales staff: commissions and DSR Arezzo
Raia Drogasil
For customers and consumers
- Wrongful charge Raia Drogasil
- Wrongful credit listing Raia Drogasil
- Product not delivered Raia Drogasil
- Defective product Raia Drogasil
- Broken offer or price mismatch Raia Drogasil
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Raia Drogasil
- Overtime and working hours Raia Drogasil
- Workplace bullying and sexual harassment Raia Drogasil
- Work accident and occupational illness Raia Drogasil
- FGTS and unemployment insurance Raia Drogasil
- Job deviation and equal pay Raia Drogasil
- Constructive dismissal and employment relationship Raia Drogasil
- Sales staff: commissions and DSR Raia Drogasil
Drogaria São Paulo
For customers and consumers
- Wrongful charge Drogaria São Paulo
- Wrongful credit listing Drogaria São Paulo
- Product not delivered Drogaria São Paulo
- Defective product Drogaria São Paulo
- Broken offer or price mismatch Drogaria São Paulo
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Drogaria São Paulo
- Overtime and working hours Drogaria São Paulo
- Workplace bullying and sexual harassment Drogaria São Paulo
- Work accident and occupational illness Drogaria São Paulo
- FGTS and unemployment insurance Drogaria São Paulo
- Job deviation and equal pay Drogaria São Paulo
- Constructive dismissal and employment relationship Drogaria São Paulo
- Sales staff: commissions and DSR Drogaria São Paulo
Pague Menos
For customers and consumers
- Wrongful charge Pague Menos
- Wrongful credit listing Pague Menos
- Product not delivered Pague Menos
- Defective product Pague Menos
- Broken offer or price mismatch Pague Menos
For employees and staff
- Dismissal and severance pay (verbas rescisórias) Pague Menos
- Overtime and working hours Pague Menos
- Workplace bullying and sexual harassment Pague Menos
- Work accident and occupational illness Pague Menos
- FGTS and unemployment insurance Pague Menos
- Job deviation and equal pay Pague Menos
- Constructive dismissal and employment relationship Pague Menos
- Sales staff: commissions and DSR Pague Menos